Rocha, ÁlvaroFerrás Sexto, CarlosIbarra, Waldo2025-11-182025-11-182023-10-20978-3-031-33257-92367-33702367-3389https://hdl.handle.net/10347/43903The main topics covered are: information and knowledge management; organizational models and information systems; software and systems modelling; software systems, architectures, applications and tools; multimedia systems and applications; computer networks, mobility and pervasive systems; intelligent and decision support systems; big dataanalytics and applications; human–computer interaction; ethics, computers & security; health informatics; information technologies in education, and Media, Applied Technology and Communication.This book is composed by the papers written in English and accepted for presentation and discussion at The 2023 International Conference on Information Technology and Systems (ICITS’23). This Conference had the support of Universidad Nacional de San Antonio Abad del Cusco (UNSAAC), Information and Technology Management Association (ITMA), IEEE Systems, Man, and Cybernetics Society, and Iberian Association for Information Systems and Technologies (AISTI). It took place in Cusco, Peru, during April 24–26, 2023. The 2023 International Conference on Information Technology and Systems (ICITS’23) is an international forum for researchers and practitioners to present and discuss the most recent innovations, trends, results, experiences, and concerns in the several perspectives of Information Technology and Systems. The Program Committee of ICITS’23 was composed of a multidisciplinary group of 261 experts and those who are intimately concerned with Information Systems and Technologies. They have had the responsibility for evaluating, in a ‘double-blind review’ process, the papers received for each of the main themes proposed for the Conference: A) Information and Knowledge Management; B) Organizational Models and Information Systems; C) Software and Systems Modeling; D) Software Systems, Architectures, Applications, and Tools; E) Multimedia Systems and Appli-cations; F) Computer Networks, Mobility, and Pervasive Systems; G) Intelligent and Decision Support Systems; H) Big Data Analytics and Applications; I) Human– Computer Interaction; J) Ethics, Computers, and Security; K) Health Informatics; L) Information Technologies in Education; and M) Media, Applied Technology, and Communication.engbook10.1007/978-3-031-33258-6restricted access