RT Journal Article
T1 Effect of Stakeholders-Oriented Behavior on the Performance of Sustainable Business
A1 Ferro Soto, Carlos A.
A1 Macías-Quintana, Luz Amparo
A1 Vázquez Rodríguez, Paula
K1 Business sustainability
K1 Stakeholder orientation
K1 Organizational culture
K1 Stakeholder-oriented behavior
K1 Financial performance
K1 Market performance
K1 Reputation
K1 Commitment
AB This study focuses on stakeholder-oriented behavior, throughout organizational cultureand organizational behavior, and its effects on the performance of sustainable organizations managed according to Corporative Social Responsibility (CSR) criteria. The investigation demonstrates that the sustainability efforts of a wide range of stakeholders exert various effects on business performance. This investigation tests two integrated conceptual models: (a) Stakeholder Orientation Model estimates the relationships among organizational culture components and their effects on stakeholder-oriented organizational behavior. That is, it estimates the influence of values on norms and artifacts, and their effects on stakeholder-oriented organizational behavior; (b) Performance model estimates the association between stakeholder-oriented organizational behavior and financial and market performance, reputation, and commitment. Using Structural Equation Modelling, both models were estimated from primary data collected from large- and medium-sized multi-sector Colombian companies involved in business sustainability practices. The findings reveal that values are antecedents of norms, but neither values nor norms are predictors of artifacts. Furthermore, norms and artifacts exert direct effects on stakeholder-oriented organizational behavior. In turn, stakeholder-oriented organizational behaviors are predictors of both market performance and commitment. Nevertheless, stakeholder-oriented organizational behaviors are not direct antecedents of both financial performance and reputation.
PB MDPI
YR 2018
FD 2018
LK http://hdl.handle.net/10347/20096
UL http://hdl.handle.net/10347/20096
LA eng
NO Ferro-Soto, C.; Macías-Quintana, L.A.; Vázquez-Rodríguez, P. Effect of Stakeholders-Oriented Behavior on the Performance of Sustainable Business. Sustainability 2018, 10, 4724
DS Minerva
RD 24 abr 2026