RT Journal Article T1 The effects of new ways of working (NWW) on employees’ well-being and happiness. A theoretical overview A1 López Cabarcos, María Ángeles A1 López Carballeira, Analía A1 Ferro Soto, Carlos K1 New ways of working K1 NWW K1 E-work K1 E-well-being K1 Happiness at work AB Purpose: New ways of working (NWW) is an emerging trend in contemporary organisations, driven by the need to be flexible and adapt quickly to changes. Thus, NWW provides employees with greater control over their working time, also increasing their autonomy with the support of ICTs. However, the adoption of flexible work arrangements can be a source of a wide range of concerns, which can influence employees’ well-being and happiness at work. This research aims to develop an overall framework to guide future research on new flexible work models.Methodology: This theoretical overview proposes to analyse the influence of e-demands (technostress, e-work-life balance, etc.) resulting from NWW adoption on employees’ e-well-being (e-psychological well-being, e-emotional exhaustion, etc.) and e-happiness. To mitigate the potential negative effects of NWW practices, both organisations and employees should identify personal e-resources (e-psychological capital, e-work self-efficacy, e-psychological empowerment) and job e-resources (e-engaging leadership, e-work effectiveness) that can serve as effective moderators to promote employees’ well-being.Results: The proposed model attempts to provide an overview based on available knowledge about the relationships between e-demands, employees’ e-well-being and personal and job resources in e-work contexts.Practical implications: This research aims to shed light on the need for effective strategies to adapt the NWW to work environments characterised by higher levels of flexibility and the intensive use of ICTs, with the aim of guaranteeing employees’ well-being, health and happiness, and achieving better results. PB ESIC SN 0212-1867 YR 2025 FD 2025 LK https://hdl.handle.net/10347/39058 UL https://hdl.handle.net/10347/39058 LA eng NO López-Cabarcos, M. A.; López-Carballeira, A. & Ferro-Soto, C. (2025). The effects of new ways of working (NWW) on employees’ well-being and happiness. A theoretical overview. ESIC Market. Economics and Business Journal, 56(1), e341. DOI: 10.7200/esicm.56.341 DS Minerva RD 22 abr 2026