RT Journal Article
T1 How to Prevent Hostile Behaviors and Emotional Exhaustion among Law Enforcement Professionals: The Negative Spiral of Role Conflict
A1 López Cabarcos, María Ángeles
A1 López Carballeira, Analía
A1 Ferro Soto, Carlos A.
K1 Police professionals
K1 Law enforcement
K1 Laissez-faire leadership
K1 Role conflict
K1 Hostility
K1 Emotional exhaustion
K1 Self-efficacy
K1 Interactional justice
K1 Meaning of the work
K1 Family–work enrichment
AB The nature and characteristics of the current work environment of law enforcement professionals point out role-conflict situations as one of the main reasons leading to the occurrence ofhostile behaviors and the worsening of employees’ well-being. Precisely, this research analyzes themediating role of role conflict between laissez-faire leadership and hostility or police professionals’emotional exhaustion. To mitigate the negative effects of role-conflict situations, the moderating roleof certain personal resources such as self-efficacy, and organizational variables such as interactionaljustice, the meaning of the work and family–work enrichment is also analyzed. Structural equationmodeling and multigroup analysis are used in a sample of 180 police professionals. The results showthat role conflict fully and positively mediates the relationships between laissez-faire leadership andhostile behaviors or emotional exhaustion. Moreover, self-efficacy and interactional justice moderatesthe relationship between laissez-faire leadership and role conflict; the meaning of the work moderatesthe relationships between role conflict and hostile behaviors, and family–work enrichment moderatesthe relationship between role conflict and employees’ emotional exhaustion. The huge relevance ofthe work of law enforcement professionals and its implications for society justify this research, whichaims to highlight the importance of avoiding role-conflict situations to improve labor welfare andprevent counterproductive and unhealthy behaviors.
PB MDPI
SN 1661-7827
YR 2023
FD 2023
LK http://hdl.handle.net/10347/34715
UL http://hdl.handle.net/10347/34715
LA eng
NO López-Cabarcos, M.Á.; López-Carballeira, A.; Ferro-Soto, C. How to Prevent Hostile Behaviors and Emotional Exhaustion among Law Enforcement Professionals: The Negative Spiral of Role Conflict. Int. J. Environ. Res. Public Health 2023, 20, 863. https://doi.org/10.3390/ ijerph20010863
NO This research received no external funding.
DS Minerva
RD 22 abr 2026