RT Journal Article T1 New Ways of Working and Public Healthcare Professionals’ Well-Being: The Response to Face the COVID-19 Pandemic A1 López Cabarcos, María Ángeles A1 López Carballeira, Analía A1 Ferro Soto, Carlos A. K1 Public healthcare K1 New ways of working K1 Employee well-being K1 COVID-19 pandemic AB This research proposes analyzing the influence of new ways of working (NWW) onhealthcare professional’s well-being and how these may affect work performance and publicservice motivation. These variables and relationships were important before COVID-19 pandemic,and everything points to the fact that during and after the pandemic their importance will be higher.To buffer the potential negative effects of implementing the NWW, both organizations and employeesmust identify personal (psychological capital) and job resources (inter-role conflict, psychologicalempowerment, meaning of work) capable of acting as effective moderators to promote employeewell-being and avoid negative experiences at work. This paper aims to shed light on new ways ofcoping and adapting to uncertain job requirements such as those that have arisen during COVID-19.Moreover, it highlights the great changes that public healthcare needs to face to improve the qualityof the service offered to society. It is urgent that public administrators and human resources managersdesign effective strategies and make effective decisions in which employee well-being and servicequality are main priorities. PB MDPI SN 2071-1050 YR 2020 FD 2020 LK http://hdl.handle.net/10347/34688 UL http://hdl.handle.net/10347/34688 LA eng NO López-Cabarcos, M.Á.; López-Carballeira, A.; Ferro-Soto, C. New Ways of Working and Public Healthcare Professionals’ Well-Being: The Response to Face the COVID-19 Pandemic. Sustainability 2020, 12, 8087. https://doi.org/10.3390/su12198087 NO This research received no external funding. DS Minerva RD 24 abr 2026