RT Dissertation/Thesis T1 Explainability in Process Mining: A Framework for Improved Decision-Making A1 Nannini, Luca K1 Explainable AI K1 Process Mining K1 AI Governance AB In an era where data-driven insights are shaping the future of organizations, Process Mining (PM) has emerged as a transformative force, offering unprecedented opportunities to analyze and optimize complex processes. However, the full potential of PM remains untapped due to persistent challenges in understanding and explainability of implemented process technology, such as AI systems. This thesis establishes a structured investigation to explore the role of Explainable AI (XAI) in overcoming these barriers, fostering greater adoption and engagement with PM solutions, and ultimately bridging the gap between advanced technologies and human understanding. YR 2024 FD 2024 LK https://hdl.handle.net/10347/38244 UL https://hdl.handle.net/10347/38244 LA eng DS Minerva RD 23 abr 2026