RT Journal Article
T1 Employees’ CSR attributions and pro-environmental behaviors in the hotel industry: the key role of female supervisors
T2 酒店业员工的企业社会责任归因和亲环境行为：女性主管的关键作用
A1 Vila Vázquez, Guadalupe
A1 Castro Casal, Carmen
A1 Carballo Penela, Adolfo
K1 Employees’ pro-environmental behaviors
K1 Employees’ CSR attributions
K1 Supervisor’s CSR perception
K1 Supervisor’s gender
K1 Hotel industry
AB This study suggests that employees’ pro-environmental behaviors are determined by their attributions regarding the reasons why hotels engage in corporate socially responsible initiatives. Furthermore, the role of supervisors’ corporate social responsibility (CSR) perceptions in shaping frontline employees’ CSR attributions is studied. Finally, we examine whether the impact of supervisor’s CSR perceptions on employee attributions differs according to the supervisor’s gender. The results showed the influence of substantive CSR attributions on proenvironmental behaviors, as well as the influence of supervisors’ CSR perceptions on employees’ substantive CSR attributions. It is also found that when the supervisor is a woman, the effect of her CSR perceptions on employees’ CSR substantive attributions was stronger. Additionally, women’s CSR perception also significantly influenced employees’ CRS symbolic attributions, although to a lesser extent. These findings have important theoretical and practical implications to promote sustainable economic growth and reduce the environmental impact on the hotel industry.
PB Taylor & Francis
YR 2022
FD 2022-02-21
LK https://hdl.handle.net/10347/38054
UL https://hdl.handle.net/10347/38054
LA eng
NO Vila-Vázquez, G., Castro-Casal, C., & Carballo-Penela, A. (2022). Employees’ CSR attributions and pro-environmental behaviors in the hotel industry: the key role of female supervisors. The Service Industries Journal, 43(1–2), 24–42. https://doi.org/10.1080/02642069.2022.2041604
NO This is an Accepted Manuscript of an article published by Taylor & Francis in The Service Industries Journal on 21 Feb 2022, available at: https://doi.org/10.1080/02642069.2022.2041604
NO This work was supported by Conselleria de Cultura, Educacion e Ordenacion Universitaria, Xunta de Galicia: [Grant Number ED431B 2019/15].
DS Minerva
RD 24 abr 2026