RT Journal Article
T1 What do foot pilgrims appreciate? Symmetric and asymmetric effects of pilgrim hostel attributes on satisfaction along the camino de Santiago
A1 Kim, Bona
A1 Yang, Xiaotao
A1 Santos Solla, Xosé Manuel
K1 Pilgrim hostel attributes
K1 Importance–performance analysis (IPA)
K1 Asymmetric impact-performance analysis (AIPA)
K1 Pilgrim segments
K1 Albergue
K1 Camino de Santiago
K1 Spain
K1 Well-being
K1 Walking travel
K1 Spiritual motivation
AB Where to stay overnight during a long, hard trek is a major concern among foot pilgrims. Despite growth in accommodation options to suit visitors and historical traditions, no studies appear to have focussed on pilgrim hostels. Pilgrims’ accommodation-related needs and opinions remain unknown. This study specifically identifies pilgrim hostel attributes and examines pilgrims’ perceptions of the attributes using importance – performance analysis and asymmetric impact-performance analysis. Cluster analysis revealed two distinct pilgrim segments. With 377 respondents, this pioneering investigation of pilgrim hostels along the Camino provides stakeholders with evidence-based recommendations to fulfill pilgrims’ needs through the management of contemporary pilgrim hostels.
PB Taylor and Francis | Routledge
YR 2025
FD 2025-03-03
LK https://hdl.handle.net/10347/46461
UL https://hdl.handle.net/10347/46461
LA eng
NO Kim, B., Yang, X., & Santos, X. M. (2025). What do foot pilgrims appreciate? Symmetric and asymmetric effects of pilgrim hostel attributes on satisfaction along the Camino de Santiago. Journal of Travel & Tourism Marketing, 42(3), 321–339. https://doi.org/10.1080/10548408.2025.2470975
NO This is an Accepted Manuscript of an article published by Taylor & Francis in Journal of Travel and Tourism Marketing on 3 Mar 2025, available at: https://doi.org/10.1080/10548408.2025.2470975
NO This work was supported by INHA UNIVERSITY Research Grant.
DS Minerva
RD 21 may 2026