RT Journal Article T1 Work environment characteristics, mobbing, satisfaction and absenteeism A1 López Cabarcos, María Ángeles A1 Vázquez Rodríguez, Paula A1 Montes Piñeiro, Carlos AB Objective: To characterize the mobbing processes in a services organization, analyzing some precedent variables (organizational) and some consequence variables. Subjects: 63 persons belonging to a multinational organization of the sector of the hotel and restaurants sector. Methodology: Study of case Results: The obtained results show the importance of the work environment (healthy), to prevent mobbing processes, influencing these, in turn, variables as the labour satisfaction or the absenteeism. Conclusions: The processes of mobbing present a series of characteristics about which it is difficult to generalise, which supports the theory that its cause cannot be found in one single factor, but in a multiplicity of factors which operates simultaneously. PB Wiley YR 2010 FD 2010-11-02 LK https://hdl.handle.net/10347/43507 UL https://hdl.handle.net/10347/43507 LA eng NO López-Cabarcos, M., Vázquez-Rodríguez, P., & Montes, C. (2010). Work Environment Characteristics, mobbing, satisfaction, and absenteeism. International Journal of Psyhcology, 43(3/4), 391-391. NO This is the peer reviewed version of the following article: [López-Cabarcos, M., Vázquez-Rodríguez, P., & Montes, C. (2010). Work Environment Characteristics, mobbing, satisfaction, and absenteeism. International Journal of Psyhcology, 43(3/4), 391-391], which has been published in final form at https://doi.org/10.1080/00207594.2008.10108485. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions. This article may not be enhanced, enriched or otherwise transformed into a derivative work, without express permission from Wiley or by statutory rights under applicable legislation. Copyright notices must not be removed, obscured or modified. The article must be linked to Wiley’s version of record on Wiley Online Library and any embedding, framing or otherwise making available the article or pages thereof by third parties from platforms, services and websites other than Wiley Online Library must be prohibited. DS Minerva RD 28 abr 2026