Territorial diagnostics and citizen perception of municipal public management, towards an efficient reform of Local Administration

Abstract

Spain has a population distribution dispersed in small population centres where 60% of municipalities have less than 1,000 inhabitants. This situation generates a financial and functional incapacity to guarantee the successful and efficient provision of local public services. In order to fulfil its competences and improve services, a territorial diagnosis of the investigated area is necessary to adapt the size and structure of its administration. However, the social superstructure is reluctant to change the form of administrative action, despite being perceived as slow and bureaucratic by citizens. For this reason, this work proposes a reform to improve local economic and financial management by redesigning its administrative structure, thus achieving citizen recognition of the advantages of change. The proposal is developed through a computerised reporting model for public decision-making, the result of which is a systematic spatial report of administrative-financial decisions, which optimises decision-making and makes public management more visible.